INSIGHTS

From The Water Cooler to the DMs – Tips and Tricks for Efficiently Reviewing Chat Communications

November 3, 2022

When water cooler chatter became less common when the pandemic hit in 2020, chat platforms and text messages (IM) filled the gap.  Collaboration tools like Zoom, Microsoft Teams, Slack, Bloomberg Chat and IM are now ubiquitous, with more than 67% of white-collar employees still “working from home to some degree.” Indeed, a survey of IT managers reported that 91% of all companies now use at least two messaging apps.

As more companies integrate these channels into their typical business practices, more and more legal matters will involve the review of chat message conversations. It is imperative that companies have processes and systems in place to control, retain, monitor, and review such business communications.

Please click here to read the entire article from Data Law Insights.